Modules
026 Working with your community
Scope
This module is about the skills and knowledge required to work effectively with your local community - this includes activities of both formal and informal nature such as:
Planning community events
Conducting inspections
Information and education
Campaigns - local and national focus
Working with other community safety based organisations
Liaison with allied agencies in your community
Consultation and review with local authority, council, sponsors, industry and other formal organisations
Skill Objectives
Communication
Communicate effectively with a wide range of people, taking account of diversity and different information needs of the variety of groups and individuals within your community.
Promotion
Present a positive image of your organisation, increase community awareness of your organisation's services and ways in which effective working relationships can assist effective delivery of that service.
Knowledge Objectives
Awareness of your community, its structure, demographic make up, geography and development plans
The services provided by your organisation including limitations of delivery
Your organisations objectives and goals and how these impact on your local community
Your role and responsibility in contact with individual and group members of your community
Legislation and statutory requirements relevant to the type of contact with your community
Sources and support for community funding and how to access these
Local strategic partnerships and their inter-relationship with your organisation
Relevant National Occupational Standards
Relevant Personal Skills
Acting Assertively
takes a leading role initiating action and making decisions
Behaving ethically
complies with legislation, industry regulation, professional and organisational codes
shows integrity and fairness in decision making
Building teams
actively builds relationships with others
actively builds relationships with others
makes time available to support others
shows sensitivity to the needs and feelings of others
Communicating
adopts communication styles appropriate to listeners and situations, including selecting an appropriate time and place
listens actively, asks questions, clarifies points and rephrases others' statements to check mutual understanding
Conceptualising
uses own experience and evidence from others to identify problems and understand situation
Influencing others
presents oneself positively to others
Relating to others
invites others to contribute to planning and organising of work
Searching for information
actively encourages the free exchange of information
Scope
This module is about the skills and knowledge required to work effectively with your local community - this includes activities of both formal and informal nature such as: Planning community events Conducting inspections Information and education Campaigns - local and national focus Working with other community safety based organisations Liaison with allied agencies in your community Consultation and review with local authority, council, sponsors, industry and other formal organisations
Skill Objectives
Communication Communicate effectively with a wide range of people, taking account of diversity and different information needs of the variety of groups and individuals within your community. Promotion Present a positive image of your organisation, increase community awareness of your organisation's services and ways in which effective working relationships can assist effective delivery of that service.
Knowledge Objectives
Awareness of your community, its structure, demographic make up, geography and development plans
The services provided by your organisation including limitations of delivery
Your organisations objectives and goals and how these impact on your local community
Your role and responsibility in contact with individual and group members of your community
Legislation and statutory requirements relevant to the type of contact with your community
Sources and support for community funding and how to access these
Local strategic partnerships and their inter-relationship with your organisation
Relevant National Occupational Standards
Relevant Personal Skills
| Acting Assertively | takes a leading role initiating action and making decisions |
| Behaving ethically | complies with legislation, industry regulation, professional and organisational codes |
| shows integrity and fairness in decision making | |
| Building teams | actively builds relationships with others |
| actively builds relationships with others | |
| makes time available to support others | |
| shows sensitivity to the needs and feelings of others | |
| Communicating | adopts communication styles appropriate to listeners and situations, including selecting an appropriate time and place |
| listens actively, asks questions, clarifies points and rephrases others' statements to check mutual understanding | |
| Conceptualising | uses own experience and evidence from others to identify problems and understand situation |
| Influencing others | presents oneself positively to others |
| Relating to others | invites others to contribute to planning and organising of work |
| Searching for information | actively encourages the free exchange of information |





